Company information

Satius, spletna trgovina in druge storitve, d.o.o.

Borštnikova ulica 82, 2000 Maribor

VAT number: SI 36479977

Subject to VAT: NO

Registration number: 8799776000

Share capital: 7500,00€

The company was registered with the Maribor district court

E-mail: info@satius.eu

Telephone: +386 69 615 194

Purchase procedure in the online shop

The customer can order the product via the online shop https://www.satius.eu/si/shop/. The customer selects the type and colour of the product, and by clicking on Add to basket the product is added to the basket. After adding product to basket, the customer is automatically redirected to basket. If the customer is satisfied with the product selection, he/she clicks on the Continue to checkout button, enters his/her personal details (first name, last name, address, email address, telephone number, and delivery address if different from the customer's address). The customer checks again that the details of the order and personal data are correct. The customer shall place the order by clicking on the Place order button, whereby the placing of the order shall be deemed to constitute the conclusion of a contract of sale. Satius Ltd. sends the invoice to the customer's e-mail address, at the same time the customer is redirected to a new page containing company details, needed for payment of the product. The customer must pay for the order within three working days, otherwise the order will be cancelled. For payments, IBAN number SI56 6100 0002 5275 540 (Delavska Hranilnica, d.d.) should be used.

Delivery of the ordered goods

Delivery is made by Posta Slovenije and is free of charge within the territory of the Republic of Slovenia. By prior arrangement, personal collection of the goods at the company's registered office is also possible.

Return of ordered goods

The customer may withdraw from the contract within 14 days by written notice to info@satius.eu, without having to give any reason for doing so. After this period, the customer has a further period of 14 days to return undamaged goods to the seller at no additional cost, except for the cost of shipping.

Conclusion of the contract

In accordance with the law, a contract is formally concluded when the customer agrees to the general conditions of sale and the seller sends him a confirmation of receipt of the order. Satius Ltd. must fulfil its obligation under the contract of sale within 30 days of the conclusion of the contract at the latest. All prices are in euros (EUR) and do not include VAT - Satius d.o.o. is not subject to VAT, which means that it can sell goods to end-users without charging VAT.

Protection of personal data

Satius d.o.o. undertakes to protect all personal data of the user in accordance with the provisions of the Personal Data Protection Act (ZVOP-1) and the privacy and cookie policy. All personal data of the user of the online shop are confidential and will not be disclosed to unauthorised persons under any circumstances.

Most of the pages in the online shop can be visited without having to disclose your personal data, such as name, address and email address. However, some information is obtained automatically through the use of cookies and web beacons, standard tools in the online industry. The use of cookies and web beacons makes it possible to identify an individual IP address, the type of browser used by a website visitor and the visitor's general activity online. If you turn off cookies on your computer, you will not be able to make a purchase in the online shop.

Purchasing from our online shop requires the collection of some of your personal data. We do not pass on the information you provide to us to third parties, except for the purpose of confirming the validity of your purchase and the delivery of products. Satius d.o.o. takes all necessary measures to protect the confidentiality of personal data in accordance with ZVOP-1. By entering into a sales contract, the customer agrees to the General Terms and Conditions, including the collection and storage of personal data. The data to be stored are: name, surname, address, telephone number and e-mail address of the customer. The data will be kept for the purpose of any possible exercise of the guarantee, for a period of five years. The data will not be passed on to a third party.

By purchasing from the online shop, you agree that the personal data you provide at the time of ordering (first name, last name, address, e-mail address, telephone number) is stored and used solely for the purpose of fulfilling your order, and that your e-mail address may be used for direct marketing of our identical or similar products to those you have purchased from the online shop.

Out-of-court dispute resolution

All disputes, if any, shall be resolved amicably between the Customer and Satius Ltd. If this is not possible, disputes shall be resolved out of court through the Online Consumer Dispute Resolution Platform (ODRP), which can be accessed at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=SL.